Frequently Asked Questions - FAQs

What types of flowers and arrangements do you offer?

Sanctuary Floral creates a variety of unique, hand assembled floral designs for birthdays, celebrations, sympathy, thank you gifts, everyday occasions, weddings, events, and more.

Can I request a custom floral arrangement?

Yes. Sanctuary Floral focuses on creating thoughtful, design driven arrangements tailored to the occasion, your vision, and your budget.

Can I send flowers for a special occasion?

Absolutely. Sanctuary Floral creates arrangements for many occasions, including birthdays, anniversaries, sympathy, celebrations, thank you gifts, and simply brightening someone's day.

Do you offer sympathy and funeral flowers?

Yes. Sanctuary Floral offers floral arrangements suitable for sympathy, memorial services, and other occasions when you want to express your condolences.

Can I include a personal message with my flower order?

Yes. You can include a personal message with your order to make your gift more meaningful.

Do you offer same-day flower delivery in Denver?

Yes, we provide same-day delivery in Denver for orders placed before 10:00 AM.

How much does flower delivery cost in Denver?

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Can I order online or by phone?

Yes! You can order online anytime at sanctuaryflorals.com or by phone at (877) 941-2566 during our business hours (Mon-Sat 10 AM-6 PM, Sun Closed).

What forms of payment do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.

Can I request certain flowers or colors?

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.

What happens if the recipient isn’t home?

If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.

Do you deliver flowers to hospitals, offices, or event venues in Denver?

Yes, we deliver to homes, hospitals, businesses, and venues across Denver. Please provide the full address and any delivery notes during checkout.

Can I include add-ons with my bouquet or arrangement?

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.

How do I make my flowers last longer?

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

Why choose flowers by Sanctuary?

What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Denver, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.

Can I add a personalized message or card to my flower order?

Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message.

Can I order a flower subscription?

Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.

Delivery FAQs